This article explains how you can mute and unmute the physical microphone used in Krisp directly from the Krisp interface.
If you want to mute yourself during a call, click on the microphone button in the Krisp app:
You will be muted in all the calling apps where Krisp Microphone is used at that moment. The other call participants will stop hearing you.
Info
If you are muted, your speech will not be transcribed, and you will receive a warning notification about it from Krisp Widget.Clicking on the microphone button again will unmute yourself and resume Transcription if it is ON.
The other call participants don't hear me. What to do?
There are 3 basic check-ups you should do to see if you are muted in any way:
- Check if your microphone is muted in the communication app
See the Zoom example: - Check if the microphone is muted in the Krisp interface.
- In case your microphone has a physical mute button, check if the mic is muted with it.
- Check if your microphone is muted from the system. Once it is muted, Krisp will warn you and you can unmute it by clicking Unmute microphone.