How many minutes will I get on Free Plan?
On Free plan you will get 120 minutes of noise-free audio streams per week. The number of minutes will be reset each Monday on GMT timezone. You can see the number of minutes left and the renewal date in your Krisp app.
How are the minutes calculated?
The minutes are calculated based on the existence of the audio stream in Krisp app and if the Mute Noise toggle is turned on for either microphone or speaker. When the stream is accounted for as a minute you will see a counter minutes in the Krisp window.
What does "Keep always on" mean?
By default, on the Free plan your Mute Noise toggles will be switched off when the audio stream is ended. This is done to protect you against unintentional use of your minutes during the week. Since in the Pro plan you get unlimited minutes, the toggles keep the last state and will not turn off if you are on the Pro plan.
When will my minutes renew?
The minutes renew each week at 12:00am GMT. If you've used all your allowance, you would need to wait till the renewal time to get more minutes or upgrade to the Pro plan to get unlimited minutes.
Are my minutes on the desktop connected to the minutes on mobile?
No, your desktop minutes apply only to your usage of the app on Windows and Mac apps and Chrome extension. It does not affect your usage of the mobile minutes since the mobile minutes are counted and renewed separately.
How does the 1 device limit work?
You can only be logged in to Krisp on one device at a time on Free plan. This means that if you log in to the second device your Krisp app on the first device will be logged out. You can upgrade to Pro plan to increase the device limit to 3 devices per account for more convenience.