The Krisp Microphone and Krisp Speaker devices might have inconsistent naming in the system. For example, one can be shown as "Krisp Microphone" and the other as "Speaker (Krisp)".
The issue is visible when the user is using
- Platform: Windows
The issue is happening because of race conditions during the install and the device registration.
To fix the issue, please uninstall and reinstall Krisp on your computer. This should fix the issue most of the time since there is a much lower chance that this race condition will re-occur.
Fixing the issue
Our team is currently working toward fixing this issue. You can subscribe to our "What's new" page to stay in the loop.