Inconsistent naming of Krisp Microphone and Krisp Speaker

Who can face this issue?

Users: users on all plans
Platform: Windows

 

Description

The Krisp Microphone and Krisp Speaker devices might have inconsistent naming in the system. For example, one can be shown as "Krisp Microphone" and the other as "Speaker (Krisp)".

 

Reason

The issue is happening because of race conditions during the installation and the device registration.

 

Workarounds

To fix the issue, please uninstall and reinstall Krisp on your computer. This should fix the issue most of the time since there is a much lower chance that this race condition will re-occur.

 

Fixing the issue

Our team is currently working toward fixing this issue.

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