In some cases, when using Krisp together with Microsoft Teams, your microphone volume can be lowered and others will not able to hear what you are saying.
The issue is visible when the user is using
- Apps: Microsoft Teams
- Platform: Windows
The issue is caused by the low timing margin of the Microsoft Teams' microphone volume auto-adjust algorithm. It does not work as expected when used together Krisp since Krisp introduces some additional latency.
There is no known workaround for this. Microsoft Teams does not provide controls to turn off the microphone volume auto-adjust feature.
Fixing the issue
Our team is currently working on a fix to this issue. The fix is expected to be released in early Q3 2020.