Change your Krisp account email

This article will show you how to change your Krisp account email.

To change your Krisp account email follow the steps below:

  1. Sign in to your Krisp account dashboard.

  2. Click the Profile icon >>> Personal settings

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  3. Click Change email >>> Send link to receive a verification link to your current email address.

      Info

    If you do not receive the verification link within 5 minutes, try to re-send it once.

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  4. Click Verify email from the received email.

  5. Enter your new email address and click Send verification link to receive a verification link to your new email address.

      Info

    You cannot use an email address already linked to a different Krisp account.
  6. Click Verify email from the received email.

  7. Your Krisp email address is now changed.

 

Changing your email address to a work email address

While on a Free plan, you can change your email address to a work email address and get x1.5 free minutes daily. For that, click Switch to work email in the above-mentioned 3rd step and follow the further instructions:

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After verifying your email, click Open krisp on the opened pop-up to see the updated free minutes count on the Krisp app.

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Otherwise, make sure to refresh the app manually to see your updated free minutes.

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  Info

If you lost access to your Krisp account's email address and can't log in to your Krisp account, contact our Support Team at support@krisp.ai for further troubleshooting and help.

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