Change your Krisp account email

This article will show you how to change your Krisp account email.

To change your Krisp account email follow the steps below:

  1. Sign in to your Krisp account dashboard.

  2. Go to Settings >>> Account.

  3. Click Change email >>> Send link to receive a verification link to your current email address.

      Info

    If you do not receive the verification link within 5 minutes, try to re-send it once.

    change email.gif

  4. Click Verify email from the received email.

  5. Enter your new email address and click Send verification link to receive a verification link to your new email address.

      Info

    You cannot use an email address already linked to a different Krisp account.
  6. Click Verify email from the received email.

  7. Your Krisp email address is now changed.

 

Changing your email address to a work email address

While on a Free plan, you can change your email address to a work email address and get x1.5 free minutes daily. For that, click Switch to work email in the above-mentioned 3rd step and follow the further instructions:

work email.png

After verifying your email, click Open krisp on the opened pop-up to see the updated free minutes count on the Krisp app.

open_krisp.png

Otherwise, make sure to refresh the app manually to see your updated free minutes.

refresh.png

  Info

If you lost access to your Krisp account's email address and can't log in to your Krisp account, contact our Support Team at support@krisp.ai for further troubleshooting and help.

Have more questions? Submit a request

Was this article helpful?
34 out of 52 found this helpful