Changing your Krisp account email

To change your Krisp account email follow the steps below:

  1. Sign in to your Krisp account dashboard.

  2. Click the Profile icon >>> Profile settings

    profile_settings.png

  3. Click Change email >>> Send code to receive a 6-digit code to your current email address for authentication.

    change_email_address.gif

  4. Enter the received code in the designated area.

  5. Enter your new email address and click Send code to receive another 6 digits code to your new email address for confirmation.

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    You cannot use an email address that is already linked to a different Krisp account.
  6. Enter the received code in the designated area.

  7. Your Krisp email address is now changed.

 

Changing your email address to a work email address

While being on a Free plan, you can change your email address to a work email address and get x1.5 free minutes daily. For that, simply click Switch to work email in the above-mentioned 3rd step and follow the further instructions.

After verifying your email, click Open krisp on the opened pop-up to see the updated free minutes count on the Krisp app.

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Otherwise, make sure to refresh the app manually to see your updated free minutes.

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