You can mute and unmute the physical microphone used in Krisp directly from the Krisp interface.
Note: Make sure to have Krisp version 1.22.12 or higher on Windows to access the feature.
If you want to mute yourself during a call, click on the microphone button in the Krisp app.
You will be muted in all the communication apps where Krisp microphone is used at that moment. The other call participants will stop hearing you.
Clicking on the microphone button once again will unmute you.
Note: You might not see the mute state change in the communication app interface. Please pay attention to the mute state you see in Krisp.
There are 3 basic check-ups you should do to see if you are muted in any way:
- Check if your microphone is muted in the communication app
See the Zoom example:
- Check if the microphone is muted in the Krisp interface
- In case your microphone has a physical mute button, check if the mic is muted with it