Team Settings page in Admin Dashboard

You may find the following controls in this section:

• Change the team name

  
  
  Type the new name for your team and click Save to change it.
• Check for update
  Check the Update the Krisp app article for more details about this control
  • Automatically download new update packages
    
    
    The option is disabled by default. If you check this box, whenever there is a new version available, the update package will be automatically downloaded. This means, that whenever the user updates the app, the update package will be already downloaded and the updating process will consume less time.
• Contact support
  
  
  
  The option is enabled by default. If you uncheck this box, the "Contact support" option will be hidden from the 3-dot menu of the Krisp app for all the team members. They won’t be able to send support requests from inside the app.
• Report a problem
  Check the Report a problem about Krisp article for more details about this control.
• System default enforcement
  Check the Set up Krisp audio devices as systems default article for more details about this control.
• The Download version
  Check the Install Krisp article for more details about this control.

• Enforce Microphone noise cancellation toggle state to be Always ON
  
  
  The option is disabled by default. If you check this box, the Microphone Noise Cancellation toggle in the Krisp app will always be enabled. The users won’t be able to change the toggle state.
• Enforce Speaker noise cancellation toggle state to be Always ON/Always OFF
  
  
  
  The option is disabled by default. If you want to control the Speaker Noise Cancellation toggle state, you should check this box and choose one of the options:
  • Always ON >>> The Speaker Noise Cancellation toggle will always be enabled.
  • Always OFF >>> The Speaker Noise Cancellation toggle will always be disabled.

  The users won’t be able to change the toggle state if you choose any of the options.

• Enable delay of Speaker Noise Cancellation when a call starts
  
  
  
  The option is disabled by default. If you want to have a delay of Speaker Noise Cancellation at the call start, you should check the box and choose one of the options. The control allows to not miss pre-call ringtones because of the Noise Cancellation.
  
  

• Allow users to have Voice cancellation
  Check the Voice Cancellation article for more details about this control.

• Use Call Center specific Noise Cancellation models

The option is disabled by default. If you want to have CPU-optimized noise cancellation for your Call Center, check the box.

• Set Zoom Rooms signal detection to be always ON
  Check the Using Krisp with Zoom Rooms article for more details about this control.

• Show Speaker Noice Cancellation on the widget

  Check this article for more details about this control.
• Show Talk time on the widget
  Check this article for more details about this control.

The team admin can decide whether the team members should receive emails and reminders from Krisp. The preference settings are on by default and can be managed separately.

The team admin can decide whether the team members can control the notifications for themselves or not. 
Check the Krisp notifications article for more details about this control.

• Enable Session duration
  
  

    Info

  This setting is available for Enterprise plan only.
  
  
  The option is disabled by default. For additional security, you can set a custom limitation on how long your team members stay signed in to the Krisp app and their Krisp account dashboard. This time period is called Session duration and can be controlled from the Security section.
  If you check this box and choose one of the options, the users will automatically be logged out from the Krisp app and their Krisp account dashboard after the set period. This control also gives the chance to match the IdP and Krisp app/account dashboard Session duration if you set up SSO/SCIM for your team.
  If you uncheck the box, the default Session duration logic works, and the users will automatically be logged out:
  • from the Krisp account dashboard after 30 days regardless of their activity,
  • from the Krisp app after 30 days of inactivity.