Who can use this?
Users: users on all plans
Platform: Mac, Windows
Admin control for the feature: Enterprise plan
This article will show you how to install Krisp on your Mac/Windows machine.
Before starting the installation process:
- Check the Krisp System requirements to make sure your device meets those.
- Make sure you have Mac Admin or Standard user's rights/Windows Admin rights.
To install Krisp on your machine, you need to have a Krisp account.
- If you don't have a Krisp account yet, create a Krisp account.
- If you have a Krisp account, sign in to your Krisp account.
Installation process
- After signing up, you will be redirected to the Install page. Click Install on Mac.
If you already have an account, go to the Download the app page of your existing account.
You can choose between the Standard or Enterprise version if you're on a version below 2.0.0.Info
The Enterprise version isn't available for versions above 2.0.0 yet.- Standard version: the updates happen more often and contain more features.
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Enterprise version: the updates happen quarterly and are optimal for the Enterprise use cases. The versions are being tested and validated in dedicated environments similar to existing Enterprise use cases.
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Choose the installer based on your chip type and it will be downloaded to your machine. Click to open it.
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The installer will open the Introduction step. Click Continue.
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You will be led to the Destination Select step. Click Continue.
Info
The destination is defined automatically and can't be changed in the process. -
You will be led to the Installation type step. Click Install.
- Enter the administrator password and click Install Software.
If you're facing any issues while installing Krisp, check the Krisp installation or update problems article.
- After signing up, you will be redirected to the Install page. Click Install on Windows.
If you already had an account, go to the Download the app page of your existing account.
You can choose between the Standard or Enterprise version if you're on a version below 2.0.0.Info
The Enterprise version isn't available for versions above 2.0.0 yet.- Standard version: the updates happen more often and contain more features.
-
Enterprise version: the updates happen quarterly and are optimal for the Enterprise use cases. The versions are being tested and validated in dedicated environments similar to existing Enterprise use cases.
- The installer will be downloaded on your machine. Click to launch it. Then click Run.
- The Setup wizard will be opened. Go through the steps to finish the installation.
Info
The destination of installation is defined automatically and can't be changed in the process.
If you're facing any issues while installing Krisp, check the Krisp installation or update problems article.
Krisp is now installed on your device. Check this article to know how you can sign in to the app.
Control the download version for team users
Info
This feature is not available starting from Krisp 2.0.0 version.As a team admin, you can choose if your team members should download the Standard or Enterprise versions and get the corresponding updates whenever available. The Standard version is selected by default.
Important
If you plan to switch to the Enterprise version for your team, and mass deploy it, make sure to first uninstall the Standard version from the team members’ devices.To control the option:
- Go to your Admin Dashboard on account.krisp.ai.
- Go to the Team Settings page >>> General configuration.
- Select Standard/Enterprise version.
Info
Check the platform icon(s) next to the control to see users on which platforms will be affected.