Who can use this feature?
Plan: users on all plans
From version: Mac 1.16.6; Win 1.18.4 for Acoustic Echo Cancellation
From version: Mac 1.16.6; Win 1.18.4 for Room Echo Cancellation
You can face acoustic and room echoes during your calls. Krisp handles them both. Check this article to find more information about echo types.
Acoustic Echo Cancellation
The problem can be experienced in these cases:
- when you are using the built-in speaker of your computer or an external loudspeaker.
- when the computer is under heavy load and the performance is not enough to process audio quickly enough, which results in additional latency.
Some applications have their own echo cancellation algorithms, but sometimes they do not handle the problem well enough when Krisp is present to cancel the noise.
Krisp does Acoustic Echo Cancellation by default to solve those issues. It's a built-in feature and cannot be turned off. To make it work, have both the Krisp Microphone and Krisp Speaker selected in your conferencing app.
Room Echo Cancellation
To solve the room echo issue Krisp does Room Echo Cancellation by default. It's a built-in feature and cannot be turned off. You don't need to worry about the room echo during your calls/recordings as Krisp automatically cancels it.