Who can use this feature?
|Users:||users on all plans|
|From version:||Mac 1.16.6; Win 1.18.4 for Acoustic Echo Cancellation|
|Mac 1.16.6; Win 1.18.4 for Room Echo Cancellation|
You can face acoustic and room echoes during your calls. Krisp handles them both.
This article explains when users can face each echo type and how Krisp cancels those.
Check the Krisp and echo cancellation to find more information about echo types.
The problem can be experienced in these cases:
- When you are using your computer's built-in speaker or an external loudspeaker.
- When the computer is under heavy load and the performance is not enough to process audio quickly enough, which results in additional latency.
Some applications have their own echo cancellation algorithms, but sometimes they do not handle the problem well enough when Krisp is present to cancel the noise.
Krisp does Acoustic Echo Cancellation by default to solve those issues. It's a built-in feature and cannot be turned off. To make it work, have both the Krisp Microphone and Krisp Speaker selected in your conferencing app.
To solve the room echo issue Krisp does Room Echo Cancellation by default. It's a built-in feature and cannot be turned off. To make it work, have the Krisp Microphone selected in your conferencing app and the Cancel Noise toggle enabled from the Krisp app.