Set up Webex with Krisp

You can make noiseless calls using Krisp with Webex. All you need is a 2-sided configuration.

Mac Windows
  1. Select Krisp Microphone and/or Speaker to work in Webex. For that:
    • Go to Webex and click your Profile Icon
    • Go to Preferences >>> Audio
    • Change the Speaker/Microphone to Krisp

        Hint

      To benefit the most from Krisp Noise Cancellation make sure to choose Music mode from Webex smart audio. This way Webex noise removal modes won’t interfere with Krisp Noise Cancellation.
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  2. In the Krisp app, pick the physical microphone and/or speaker you wish to use. Make sure that the Remove Noise toggles are turned on.

    SCIM_enable.png

  3. Start your Webex call.

      Info

    The “Not used” indicator will be switched to “Used by Webex” when there is an ongoing call.

    SCIM_enable__1_.png

 

Webex uses Krisp Microphone after the stream end. What to do?

Mac Windows

When the Webex app is open, it uses your microphone to listen for the ultrasonic sounds emitted by Webex Boards for auto-pairing. That’s the reason you can see in the Krisp app/Monterey microphone indication panel that Krisp Microphone is being used even after the call.

SCIM_enable__2_.png

To prevent Webex from constantly using Krisp Microphone follow these steps:

  1. Go to Webex >>> Preferences
  2. From the Devices page Uncheck the Use ultrasound box

    SCIM_enable__3_.png
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