Who can use this feature?
Users: users on all plans
From version: Mac 1.34.6, Windows 1.35.2
Admin control for the feature: from Business plan
The Call Summary report gives you an overview of your meeting after its end.
To get a Call Summary report:
- you should have Krisp Microphone selected in the communication application.
- your call should be at least 5 minutes long.
The report will pop up right after the call end and share the following insights:
The Call Duration and your Talk Ratio during the call. Read more about that here.
The total time when there was any noise or echo present in the call regardless if it was canceled by Krisp or not. It also breaks down the noise into Loud and Moderate.
HintTo avoid echo in your calls, make sure to set up both Krisp Microphone and Krisp Speaker in the communication application.
A message telling whether Krisp Noise Cancellation was ON during the entire call, during part of it only, or if it was OFF and noise was present during the call.
By default, you will get the Call Summary report after the call end. If you don’t want to see it, click on the Don’t show this again on the pop-up.
You can always enable it again from Krisp Preferences.
You can find your Latest Call Summary in the Krisp app. For that, have your first call with Krisp to get the Call Summary for it. You will then see the button in the Krisp app opening the Latest Call Summary. It will keep and show the Call Summary for your latest call that lasted more than 5 minutes.
InfoThe Latest Call Summary is available no matter if you have the Call Summary notification enabled from Preferences or not.
The team admin can decide if the team members should have the option of getting the Call Summary. The option is enabled by default.
To control the option:
- Go to your Admin Dashboard on account.krisp.ai.
- Go to the Team Settings page >>> Notifications.
- Check/uncheck the Show Call Summary box.
InfoCheck the platform icon(s) next to the control to see users on which platforms will be affected.