Krisp notifications

Who can use this feature?

Admin control for the feature: Krisp for Call Centers plan

Throughout the Krisp usage, you will get different notifications aiming at improving your experience. Some notifications indicate a state. Others hint at an action to fully benefit from Krisp.

Examples:

  1. Noise Cancellation is ON notification. It indicates that you have started your meeting and have turned on Krisp Noise Cancellation.

    NC-on.png

  2. Krisp Speaker is not selected notification. It informs that in order to avoid echo in your call, you should select Krisp in your calling app.

    no-speaker.png

      Info

    The examples provided are just a few illustrations, and Krisp offers various notifications to enhance your experience.

Control the notifications

You have control over notifications and can control those based on your preferences.

Here are two ways to manage Krisp notifications:

  • Click Do not show again on the notification itself to stop receiving it. It can then be re-enabled from Krisp Settings >>> Notifications.
  • Go to Krisp Settings >>> Notifications to enable/disable specific notifications.

 

Manage Krisp notifications for your Enterprise team

As an Enterprise Admin, you can control the following Krisp notifications for your team to ensure a seamless communication experience:

  1. Microphone Noise Cancellation is ON
    Notifies users when Krisp is running and actively canceling background noise at the start of a call.

  2. Microphone Noise Cancellation is OFF
    Alerts users when noise cancellation is off at the beginning of a call.

  3. Call without Krisp Speaker
    Notifies users if a speaker other than Krisp Speaker is selected in the current calling app, recommending the use of both Krisp Microphone and Krisp Speaker for optimal echo cancellation.

  4. Call without Krisp Microphone
    Alerts users when a microphone other than Krisp Microphone is selected at the start of a call.

notifs.png

To manage the notifications:

  1. Log in to your Krisp Admin Portal.
  2. Go to Team settings >>> Notifications.
  3. Check or uncheck the notification boxes as needed for your team.

By managing these settings, you can enhance call quality and reduce disruptions for your team.

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