Background Voice Cancellation is a revolutionary audio technology that detects and removes all other nearby human voices and keeps only the main speaker's voice during communication interactions.
Use Background Voice Cancellation with Krisp
This article explains how to use and control Background Voice Cancellation feature on your Krisp version.
What is needed to use the feature?
- To be in an enclosed area (contact center, meeting room, office space, indoor cafe, house, etc.).
- Connect a headset device compatible with Background Voice Cancellation.
- Turn on the Microphone Noise Cancellation toggle in the Krisp app.
Background Voice Cancellation will be automatically activated once you start an online meeting and the icon will indicate its state.
Test Background Voice Cancellation before the call
To have the confidence that other people's voices are filtered out properly, you can test it before the actual call starts.
Do a Noise Cancellation test. Have another person talk with you in the background. See that their voice is removed along with the background noise.
Info
The noise will still be canceled in your meetings, and the human voice will be kept by Krisp.Control Background Voice Cancellation for team users
The team admin can decide if the team members should have the option to use the Background Voice Cancellation. The option is enabled by default.
To control the option:
- Sign in to your Krisp Admin Portal.
- Navigate to Team settings >>> Setup >>> Audio Devices.
- Check/uncheck the Enforce Background Voice Cancellation compatible headset when available box.