Who can use this feature?
Users: users on all plans
Platform: Mac, Windows
Admin control for the feature: Enterprise plan
We recommend using the most recent version of Krisp for the best experience. Keeping your Krisp app up-to-date is crucial for optimal performance, bug fixes, and security improvements.
This article shows how to check your Krisp app version and update it to the latest version.
Hint
Check Krisp minimum system requirements to learn the details about our supported OS and CPU requirements.
Check your app version
To see which Krisp version you are using, follow these steps:
- Click the three-dot menu/profile icon from the right side of the Krisp app.
- Click About Krisp.
- On the opened window you’ll see your Krisp app version.
Update your Krisp app
Here is how you can update your Krisp app to the latest version:
- Click the three-dot menu from the right side of the Krisp app.
- Click Check for Update.
- On the opened window click Update if there is a new version available. Otherwise, you’ll see that your Krisp app is up-to-date.
Info
When an update is available, you will see a red dot icon on the bottom of the app saying Update is available. You can click Update and update your app from there.Here is how you can update your Krisp app to the latest version:
- Click the profile icon from the right side of the Krisp app.
- Click Check for update.
- On the opened window click Update if there is a new version available. Otherwise, you’ll see that your Krisp app is up-to-date.
Enabling automatic updates
Enabling automatic updates for the Krisp app is a convenient way to ensure you're always using the most up-to-date version. Here is how you can do that:
- Click the profile icon from the right side of the Krisp app.
- Open Settings.
- Check the Keep Krisp up to date automatically box.
Display update notifications in the Krisp app
Info
This feature is not available starting from Krisp 2.0.0 version.The team admin can decide, whether the team users can update their app version or see a new app version. The option is enabled by default.
To control the option:
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Go to your Admin Dashboard on account.krisp.ai.
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Go to the Settings page >>> Setup >>> Version Updates.
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Check/uncheck the Display update notifications in the Krisp app box.
If you uncheck this box, the "Check for Update " option will be hidden from the menu of the Krisp app for all the team members. Any new updates won’t show up for them and they won’t be able to go to newer versions of the app themselves. Also, the users won't receive notifications about new updates.