Update the Krisp app

Who can use this feature?

Users: users on all plans
Platform: Mac, Windows
Admin control for the feature: from Business plan

We recommend using the most recent version of Krisp for the best experience. This article shows how to check your Krisp app version and update it to the latest version.

  Hint

Check Krisp minimum system requirements to learn the details about our supported OS and CPU requirements.

 

Check your app version

To see which Krisp version you are using, follow these steps:

  1. Click the three-dot menu from the right side of the Krisp app.
  2. Click About.
  3. On the opened window you’ll see your Krisp app version.

about.png

 

Update your Krisp app

Here is how you can update your Krisp app to the latest version:

  1. Click the three-dot menu from the right side of the Krisp app.
  2. Click Check for Update.
  3. On the opened window click Update if there is a new version available. Otherwise, you’ll see that your Krisp app is up-to-date.

check_for_update.png

  Info

When an update is available, you will see a red dot icon on the bottom of the app saying Update is available. You can click Update and update your app from there.

 

Control app updates for team users

The team admin can decide, whether the team users can update their app version or see a new app version. The option is enabled by default.

To control the option:

  1. Go to your Admin Dashboard on account.krisp.ai.

  2. Go to the Team Settings page >>> General configuration.

  3. Check/uncheck the Check for update box.

    update_control.png

If you uncheck this box, the "Check for Update " option will be hidden from the 3-dot menu of the Krisp app for all the team members. Any new updates won’t show up for them and they won’t be able to go to newer versions of the app themselves.

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