Verify your domain

Who can use this feature?

Plan: Enterprise (only admins)
Managed from: Admin dashboard
Admin control: Enterprise plan

This article will walk through the domain verification process for team admins.

If your company operates under a custom domain, you can verify the domain from your Krisp Admin dashboard.

  Info
Generic domains, such as gmail.com, outlook.com cannot be used.

 

Why verify your custom domain?

By verifying your domain you won’t need to search via email and invite your teammates one by one to your corporate team account. 
After verifying your domain, you can find and invite users with your company domain to join your team. Check this article for more details.

Verify your custom domain

To verify your domain, follow these steps:

  1. Sign in to your Admin dashboard.
  2. Go to Settings  >>> Security >>> Domain.
  3. Click Add new next to Verify your domain.
  4. Type your domain >>> Click Submit.
  5. Click the arrow next to the domain verification status.

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  6. On a Cloudflare example, choose the domain name to which you want to add the TXT record and click Add record. 

    add record.png
  7. Copy the Value from the Krisp Admin Dashboard.

    verify domain.png 
  8. Paste it into the respective field and click Save.

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  9. Once done click Verify on your Krisp Admin Dashboard.

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  10. You’ll see the verification status next to the domain. Once the domain is verified you’ll see the Verified label.

    verified.png

  Info

  • The verification process might take up to 24 hours depending on your domain host, but it usually takes a few hours.
  • One team can verify multiple domains, and one domain can be verified by multiple teams.

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