Who can use this feature?
Users: users on Enterprise plan (only admins)
Platform: Mac, Windows
Striving to provide our customers with the best experience, Krisp has adopted a lifecycle policy for its versions. Each version of an app has a lifecycle and expires once it reaches its end.
Make sure to always keep your team members’ Krisp app up-to-date to not miss important security updates, bug fixes, and new features, such as:
- Background Voice Cancellation
- Improved SSO flow
- Call Summary
- Important admin controls, such as:
Checking the app Versions in your team
On the App versions tab of the Analytics page, you will see your team users’ list along with their last installed Krisp version and last used date. The chart on the left shows how the versions are distributed within your team.
To check what version your team users are on and ensure that they are always up-to-date, follow these steps:
- Sign in to your Admin Dashboard.
- Go to the Analytics page >>> App versions tab.
- Take action towards updating Krisp for the users on older versions for their best experience.
Hint
You can sort the app versions from the oldest to the newest by clicking on Last Installed Version. This will help to see the users on older versions first and update their Krisp app.