If you've received an invitation email to join a team on Krisp, follow the steps below to accept it and access your team's Krisp features.
How to accept the team invitation
Once your team Admin has sent the invitation link, you'll receive an email in your inbox. If you don't get it, see I didn't get the invitation link or it's invalid. Why? below.
- Click "Join the team" in the email your team Admin sent.
- Click "Join the team" again on the page you're redirected to.
As soon as you join the team, you'll be redirected to your Krisp account dashboard, where you can download Krisp to your device if it meets Krisp's system requirements.
Once Krisp is installed, you can set it up with your communication apps by following these articles.
I didn't get the invitation link or it's invalid. Why?
There are a few common reasons you might not be able to find or use your invitation link.
The invitation link is expired
The invitation link expires after 7 days. If it's already expired, ask your team Admin to resend the invite.
The invitation email is in your junk or spam folder
If you can't find the invitation email in your inbox, check your junk or spam folder.
You've already used the invitation link once
The invitation link works only once. If it's already been used, it will no longer work, and you'll need to ask your team Admin to resend the invite.
Important
If you still can't locate the invitation email after checking the above, contact our support team by emailing support@krisp.ai or through the support portal in the Krisp app.