Two-factor authentication adds an extra layer of security to your Krisp account. In addition to your usual sign-in method, you'll confirm your identity with a code from an authentication app. This greatly reduces the risk of unauthorized access and helps keep your account and personal information safe.
How do I enable 2FA for my Krisp account?
To enable 2FA:
- Sign in to your Krisp account dashboard.
- Go to Settings >>> Account and find the Two-factor authentication section.
- Click Enable in the Two-factor authentication section.
- Enter the verification code sent to your email address.
- Follow the on-screen steps to complete setup with your preferred authentication app on your mobile device (for example, Google Authenticator or Authy).
Info
Once you enable two-factor authentication, you'll be automatically signed out of your Krisp account on all other devices.
Important
During setup, you'll receive a recovery code. Download or print it and keep it somewhere safe. You'll need this code to sign in if you ever lose access to your authentication app or device.
How do I disable 2FA for my Krisp account?
To disable or change your 2FA setup, click Disable in the Two-factor authentication section, then confirm by entering the code from your authentication app.
Hint
You can set up 2FA again at any time, using the same or a different authentication app.
Important
If you've lost access to your account and can't sign in with your authentication app or recovery code, please contact support@krisp.ai. Our team will ask you to verify account ownership and will help you regain access.