Background Voice Cancellation is a revolutionary audio technology that detects and removes all other nearby human voices and keeps only the main speaker's voice during communication interactions.
Use Background Voice Cancellation with Krisp
This article explains how to use and control Background Voice Cancellation feature on your Krisp Pro/Free app.
What is needed to use the feature?
- To be in an enclosed area (contact center, meeting room, office space, indoor cafe, house, etc.).
- Connect a headset device compatible with Background Voice Cancellation.
- Turn on the Microphone Noise Cancellation toggle in the Krisp app.
Background Voice Cancellation will be automatically activated once you start an online meeting and the icon will indicate its state.
Test Background Voice Cancellation before the call
To have the confidence that other people's voices are filtered out properly, you can test it before the actual call starts.
Do a Noise Cancellation test. Have another person talk with you in the background. See that their voice is removed along with the background noise.
Turn off Background Voice Cancellation
If for some reason you need other people to be heard in your meeting, you can temporarily turn off Background Voice Cancellation. For that:
- Click on the Background Voice Cancellation icon in the Krisp app. Or go to Settings >>> Audio.
- Select Always OFF under the Background Voice Cancellation.
Info
The noise will still be canceled in your meetings, and the human voice will be kept by Krisp.