Krisp Call Center AI

Everything about Krisp Call Center AI: deploy and manage your team in the Admin Portal, set up SSO and SCIM, and use each product.

Getting started

Getting started with the Krisp Admin Portal
Krisp Call Center AI products overview
Manage Call Center AI products from the Admin Portal
System requirements for Krisp Call Center AI
Deploy Krisp for your team
Getting started with Krisp SSO

Open Getting started

Products

Speech Analytics

Krisp AI Speech Analytics
Getting started with Krisp AI Speech Analytics as an Admin
Krisp AI Speech Analytics: Call Metrics
Krisp AI Speech Analytics: Call Summary
Call analysis results don't appear for Speech Analytics and Agent Assist

Open Speech Analytics

Accent Conversion

Krisp AI Accent Conversion
Getting started with Krisp AI Accent Conversion as an Admin
Optimizing general Team settings for Krisp AI Accent Conversion
Krisp AI Accent Conversion user guide
Best practices for Krisp AI Accent Conversion

Open Accent Conversion

Voice Translation

Krisp AI Voice Translation
Supported languages for Krisp AI Voice Translation
Network requirements for Voice Translation
Getting started with Krisp AI Voice Translation as an Admin
Optimizing general Team settings for Krisp AI Voice Translation

Open Voice Translation

Noise Cancellation

Krisp AI Noise Cancellation
Agent Voice Isolation
Voice Isolation-compatible devices
Microphone volume control
Echo Cancellation with Krisp

Open Noise Cancellation

Agent Assist

Krisp AI Agent Assist
Getting started with Krisp AI Agent Assist as an Admin
Optimizing general Team settings for Krisp AI Agent Assist
Krisp AI Agent Assist user guide
Getting started with Krisp Knowledge Chat as an Admin

Open Agent Assist

Voice Security

Krisp Voice Security
Agent Voice Verification
Customer voice change detection
Krisp Deepfake Detection

Open Voice Security

Admin Portal

Organization & team setup

Configure Krisp device-login team
Organizations in Krisp: manage multiple teams from one place
Renaming your Organization and teams in Krisp

Open Organization & team setup

Users, roles & devices

Add and remove users from your Krisp Enterprise team
Assign and manage Org-level user roles in Krisp Organization
Devices page in Admin Portal
Group management in Enterprise teams

Open Users, roles & devices

Settings & policies

Create and manage Policies in Krisp Organization
Enforce Krisp devices as system defaults
Manage call data and content for your team
Manage calling apps and their access to Krisp products
Manage notifications in the Krisp Admin Portal

Open Settings & policies

Security

Audit Logs
Verify your domain

Open Security

Monitoring, analytics & reporting

Analytics dashboard in Admin Portal
Checking the app versions in your team
Download your Krisp Enterprise team report
Krisp Enterprise Analytics Portal
Live Monitoring

Open Monitoring, analytics & reporting

Billing & subscriptions

Managing seats in your Krisp Enterprise team
Managing subscriptions in Krisp Organization

Open Billing & subscriptions

Developer & API

Krisp Portal API
Setting up webhook notifications
Webhook signature verification

Open Developer & API

Contact center integrations

Deploy Krisp CX Bridge across your organization
Integrate Genesys Cloud with Krisp as a call source
Krisp CX Bridge
Supported platforms for Krisp CX Bridge

Open Contact center integrations

SSO and SCIM

Configure SSO slug during Krisp deployment
Enforce SSO option for the team account
How to capture SAML assertion
How to deactivate SSO
Set up Krisp SSO with Google Workspace
Set up Krisp SSO and SCIM for a single team with JumpCloud

Open SSO and SCIM

Troubleshooting

Common errors on a device-login team and what they mean
Error: Krisp could not sync
How automatic gain control affects Krisp audio performance
How to collect a network log (HAR) file from the Admin Portal
Report a problem about Krisp Call Center AI
Report a problem about Krisp Call Center AI (2.82 and earlier)

Open Troubleshooting