Configure Krisp device-login team

Who can use this?

Plan: Enterprise (Admins)
Platform: Windows/Mac
Managed from: Admin Portal

 

What is a device-login team?

This is a Krisp team account setup, where team member accounts are not linked to email addresses. Krisp is being set up directly on the devices and anyone working on that device can use Krisp. The devices are combined into one team account. The admin can add new devices to the team or remove the existing ones.

  Info

Note that team Admins and Analysts don't use up seats—only the team users' devices are counted.

 

How to create a device-login team?

Contact your Account Executive at Krisp to have a device-based team created. Once done, you can log in with the admin email address and access the Admin Portal.

The device-login team can be managed both from Mac and Windows devices.

 

Set up the device-login team

As an admin, you have the flexibility to configure the device-login team for Krisp using different deployment methods.

You can select the method that best suits your deployment strategy depending on your specific needs.

  Important

Setup with key.config file or msi parameter are not available for Krisp Enterprise versions below 2.0. 
Versions below 2.0 Versions 2.0 and above

Follow these steps to set up Krisp on the devices of your team members:

  1. Go to the Devices page of your Admin Portal on account.krisp.ai.
  2. Click Setup more devices from the upper right corner.

    set.png
  3. Download the team_secret.key file.

    set23.png
  4. Insert the key file on the host computer with the following path: C:\Program Files\Krisp
    It's important not to change the key file name!

      Important

    The user will automatically be logged in to the device-login team when they open the Krisp app.


Users page in device-login team

After adding and setting up devices for your team, you can head to the Users page in your Admin Portal:

users.png

From the Users page, you can easily access your team's Admins and Analysts details, add new users, check their Joined date and remove if neccessary.

Delete-.gif

  Info

Check this article to find more information about the Devices page in Admin Portal.

Have more questions? Submit a request

Was this article helpful?
4 out of 6 found this helpful