Who can use this feature?
Plan: Call Center AI
Managed from: Admin Portal
User type: Org Admin
Settings Policies determine how specific settings are applied across one or more teams. Those Policies streamline the management of team settings, ensuring consistency while allowing flexibility for individual teams.
As an Enterprise Org Admin, you can use these policies to:
- Improve Efficiency: Eliminate repetitive manual updates by managing settings centrally.
- Ensure Consistency Across Teams: Standardize configurations for multiple teams in one step.
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To learn more about Krisp's Organizations feature and how you can make the most out of it, check out this article.
Creating a new Policy
Policies are a settings template for your teams. Creating a new policy is simple and ensures you can standardize settings for your teams in just a few steps.
To create a policy:
- Go to the Policies page in the Krisp Admin Portal >>> click Set Org-level Setting policies >>> Create new policy.
- Provide a descriptive name for the policy.
- Import settings from your previous Team settings, Policies or leave the field blank for creating a new Policy.
- Click Save to finalize and add the new policy to your list.
- Assign team to your newly created Policy and you are all set!
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Importing the base settings from a team as a policy's starting point does not modify that team's original settings. The team's settings remain unchanged while you use them as a reference or template.
You can remove a Policy or reassign teams to a different Policy at any time.
Important
When you delete a Policy or unassign a team from it, the team will automatically revert to its original configurations unless a different Policy is applied.