This article refers to the Voice Isolation feature. To learn more about the feature, check out this article.
What devices are compatible with Voice Isolation?
Voice Isolation is compatible with most headset devices. To ensure the best results, we recommend using a headset device with the following parameters:
- Minimum requirements: USB Connectivity (A or C).
- Half-length to full-length boom mic.
- Should be on the lower end of cost since Krisp will handle advanced features like Noise and Voice Isolation for you
If you are not using a device with the recommended parameters, you can still use other headset devices, such as:
- Bluetooth headsets
- Headsets with on-device boom microphone
- Headsets with mid-length boom microphone
But the requirements mentioned above guarantee the best results.
Info
We are working on expanding the requirements for compatible devices to include more devices over time that ensure the best results.
When Voice Isolation is on and you connect a compatible device, Krisp will automatically choose it as your speaker/microphone.
If your device is not compatible with Voice Isolation or has not been automatically recognized by Krisp, the app UI will display the following information:
To check if manual activation is possible for your device and enable it, go to Settings >>> Audio and check the Manual activation box next to your device name.
Important
When using unrecognized devices with Voice Isolation, the quality of voice or Noise Cancellation may be degraded.
Approved headset devices for Voice Isolation
As part of the Voice Isolation feature rollout, the following list of devices has undergone extensive testing. These devices are approved to provide prominent results when used with Voice Isolation.
| All Jabra Link Devices |
| All Jabra Evolve Devices |
| All Jabra Engage Wired |
| All Logitech H Series Devices |
| All Poly/Plantronics DA devices |
| All Poly/Plantronics Blackwire |
| Sennheiser SC30 |
| Sennheiser SC60 DSU-2x Headset |
| Cyber Acoustics AC 204 |
| Cyber Acoustics AC 204TR |
| Jabra BIZ 1100 |
| Jabra BIZ 1500 |
| Jabra BIZ 2300 |
| Microsoft Modern USB Headset |
Info
We are constantly testing and evaluating additional headset models and the list will be updated as new devices are approved.
Control audio devices Voice Isolation state at your team level
As a team admin, you can select the Voice Isolation state for audio devices used by your team members.
To access the list of devices used by your team members, go to Team settings >>> Setup >>> Audio Devices
The default state of all audio devices is Auto.
Audio devices will perform coherently with the Krisp-approved list of devices for Voice Isolation. As soon as you change their states, your team-level choice prevails.
You may manually change the Voice Isolation state to:
- ON: This will force ON the feature for a specific audio device.
- User’s choice: The feature will be OFF by default unless the user manually turns it ON from Krisp app preferences.
- OFF: This will force OFF the feature for a specific audio device.
It can take up to 6 hours for the settings changes to reflect in the app. Alternatively, users can restart the Krisp app to see the settings change immediately.
For your convenience, you may perform Voice Isolation state changes in bulk:
Hint
With this feature, you will be able to turn on Voice Isolation for all team members using USB-connected headsets. Or, you can set User’s Choice for built-in devices, so when using devices connected with a 3.5 mm jack, users can manually turn the feature ON on Windows.