Who can use this feature?
Plan: Call Center AI
Managed from: Admin Portal
User type: Admin
The Admin Portal is the central place to set up, manage, and monitor your Krisp organization. From here, Admins configure teams, manage users and devices, apply policies, oversee security, review activity and analytics, and handle billing.
This article outlines what each section of the Admin Portal covers and links to the detailed guides for each task.
Billing & subscriptions
Manage your subscription and adjust seats for your team.
- Adding seats to your Krisp team
- Managing subscriptions in Krisp Organization
- Removing seats from your Krisp Enterprise team
Developer & API
Connect to Krisp programmatically through the Portal API.
Monitoring, analytics & reporting
Track live activity, review analytics, and download team reports.
Organization & team setup
Set up and structure your Krisp organization, including renaming teams and configuring device-login teams.
Security
Protect your organization's voice data with authentication, domain verification, and access records.
- Customer voice change detection
- Agent voice authentication
- Audit Logs
- Krisp Voice Security
- Verify your domain
Settings & policies
Control team-wide settings, apply policies, and manage which Krisp app versions your team runs.
- Checking the app versions in your team
- Create and manage settings Policies in Krisp Organization
- Set and control Krisp version updates for your team
Users, roles & devices
Add and remove users, assign Org-level roles, manage groups, and manage the devices connected to your team.