Getting started with the Krisp Admin Portal

The Admin Portal is the central place to set up, manage, and monitor your Krisp organization. From here, Admins configure teams, manage users and devices, apply policies, oversee security, review activity and analytics, and handle billing.

This article outlines what each section of the Admin Portal covers and links to the detailed guides for each task.

Billing & subscriptions

Manage your subscription and adjust seats for your team.

• Managing seats in your Krisp Enterprise team
• Managing subscriptions in Krisp Organization

Call Center AI products

Set up and manage the Krisp products your team uses, from Voice Translation and Accent Conversion to Speech Analytics and Krisp CX Bridge.

• Set up and manage Call Center AI products from the Admin Portal

Developer & API

Connect to Krisp programmatically through the Portal API, and receive event notifications through webhooks.

• Krisp Portal API
• Setting up webhook notifications
• Webhook signature verification

Monitoring, analytics & reporting

Track live activity, review analytics, check app versions, and download team reports.

• Analytics dashboard in Admin Portal
• Checking the app versions in your team
• Download your Krisp Enterprise team report
• Krisp Enterprise Analytics Portal
• Live Monitoring

Organization & team setup

Set up and structure your Krisp organization, including renaming teams and configuring device-login teams.

• Configure Krisp device-login team
• Organizations in Krisp: manage multiple teams from one place
• Renaming your Organization and teams in Krisp

Security

Keep your organization's account secure with domain verification and a full record of account activity.

• Audit Logs
• Verify your domain

Settings & policies

Control team-wide settings, apply policies, manage device defaults and calling app access, control call data retention, and manage which Krisp app versions your team runs.

• Create and manage Policies in Krisp Organization
• Enforce Krisp devices as system defaults
• Manage call data and content for your team
• Manage calling apps and their access to Krisp products
• Update and control Krisp versions for your team

Users, roles & devices

Add and remove users, assign Org-level roles, manage groups, and manage the devices connected to your team.

• Add and remove users from your Krisp Enterprise team
• Assign and manage Org-level user roles in Krisp Organization
• Devices page in Admin Portal
• Group management in Enterprise teams