Managing subscriptions in Krisp Organization

Who can use this?

Plan: Enterprise (Org Admins)
Platform: Windows/Mac
Managed from: Admin Portal

  Info

To learn more about Krisp's Organizations feature and how you can make the most out of it, check out this article.

In the context of Krisp Organizations, subscription refers to all your Enterprise Krisp teams which may have different features and plans attached. 

This article explains the logic behind managing multiple teams with specific subscriptions within your Krisp Organization.

Manage your subscriptions in Krisp Organization

A subscription in Krisp is tied to a specific set of features and is managed at the organizational or team level.

  • Both Org Admins and Team Admins can add or remove seats for card-paying subscriptions, making seat management simple.
  • The list of all subscriptions is visible only to Org Admins, ensuring centralized control and visibility.
  • Org Admins can modify the billing name and description to make subscriptions easier to identify.

Billing page for Org Admins

To access the Billing of your teams:

  1. Log in to your Krisp Admin Portal.
  2. Navigate to Billing page under Organization Management.

billing.png

On the Billing page, Org Admins can view:

  • Subscription Plan: The name of the subscription assigned to each team.
  • Teams: The teams linked to each subscription.
  • Seat count: Total seats available and assigned for each subscription.
  • Next billing date: The date when the subscription will renew.
  • Payment method: Current payment details, with an option to update them (card-paying teams only).
  • Invoice history: A list of previous invoices with dates, amounts, and payment statuses (card-paying teams only).

bil1.png

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