Who can use this?
Plan: Enterprise (Org Admins)
Platform: Windows/Mac
Managed from: Admin Portal
Managing multiple Krisp teams efficiently is critical for Enterprise Admins to ensure smooth operations while accommodating different team needs.
Krisp’s Organizations feature provides the tools to centralize team management, streamline settings, and simplify billing while maintaining the flexibility individual teams need.
This article focuses on what the Organizations feature is and how to effectively manage your Krisp Organization so you can make the most of this powerful feature.
Info
To set up an Organization in Krisp, reach out to your Customer Experience Manager or contact us directly at cs@krisp.ai.What is an Organization at Krisp?
An Organization in Krisp is a centralized structure connecting multiple teams under one umbrella, giving enterprise admins greater control and visibility.
Here’s what you can have with the Krisp Organizations:
- Advanced user roles: Assign organizational roles that apply across all teams or team-specific roles as needed.
- Powerful analytics dashboard: Access consolidated and team-level analytics for actionable insights.
- Settings policies: Create and enforce consistent settings across teams or customize them individually when required.
- Streamlined billing: Manage and monitor all team subscriptions in one place for better budgeting and resource allocation.
Assigning Org roles within your Krisp Organization
Organizational roles are critical for managing access and control within Krisp. These roles include:
- Org Admin: Grants high-level management access across all teams within the Organization.
- Org Analyst: Provides read-only access to analytic reports and settings across the Organization.
Info
Check out Assign and manage Org-level user roles in Krisp Organization article for more detailed instructions.
Analytics within your Krisp Organization
Info
To learn more about the Analytics dashboards, check out this article.You can access your Org Analytics from the following page in your Krisp Admin Portal.
On the Org Analytics page, you'll see the following Summary:
The summary provides key insights into how each team within the Organization is performing. This feature is designed to help you track team-specific usage, evaluate productivity, and identify trends that can guide better decision-making.
Creating and managing settings Policies within your Krisp Organization
Policies in Krisp Organizations allow you as an Admin to enforce consistent settings across teams while retaining flexibility where needed. For example, you can:
- Apply a unified policy template to multiple teams to standardize configurations.
- Override individual team settings with a single click.
- Customize settings for specific teams that require unique configurations.
Info
Check out the Create and manage setting Policies in Krisp Organization article for detailed instructions.
Managing subscriptions within your Krisp Organization
The Organizations feature simplifies billing by centralizing subscription management for all teams:
- Access a centralized billing dashboard to view and modify subscriptions.
- Add or remove seats for each team to ensure efficient resource allocation (for card-paying teams only).
- Adjust subscriptions as your team’s needs evolve.
Info
Check out the Managing subscriptions in Krisp Organization article for detailed instructions.