Add users to your Krisp Enterprise team

Who can use this?

Users: Enterprise (only Admins)
Managed from: Admin Portal

This article explains how you can add users to your Enterprise team. Once added, users immediately become active team members and will get a team-joining email based on their role.

Add users to your team one by one and bulk

You can add users to your team from the Users page in the Admin Portal, either individually or in bulk.

  1. Go to the Users page in your Admin Portal.
  2. Click Add users.
  3. Enter the users' email addresses.
    • You can add multiple email addresses separated by commas, spaces, or line breaks.
    • For bulk addition you can upload a CSV file with email addresses by selecting Add emails from CSV.
  4. Change the user role if desired:
  5. If you have multiple teams or manage Krisp Organization, specify the team(s) to which you want to add these users. You can assign a user to multiple teams if you have permissions for each.
  6. When done, click Add users.

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  Info

You cannot add more teammates than the number of your currently unassigned seats. 

While adding users in bulk with a CSV file, If an email address included in the file is already added to your team, the system will skip it. The same email address won't take up a second seat.

If you have fewer unassigned seats than the email addresses included in the file, the system will give you a warning and suggest adding seats to the team. After adding more seats you should upload the file once again.

  Info

Sending and delivering bulk emais may take some time, so expect some delay in receiving the emails.


Share Krisp with teammates

You can find and add users with your company domain to your team. For that, first, you need to verify your domain as mentioned in this article.

Then, on the Home page, you’ll see the option to share Krisp with your teammates.

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