Krisp AI Accent Conversion

Krisp AI Accent Conversion is a groundbreaking technology designed to enhance real-time communication clarity by neutralizing accent variations.

This feature empowers call center agents to seamlessly adapt their accents to match those of their customers, improving customer satisfaction, reducing agent stress, and eliminating the need for extensive accent training.

With real-time accent conversion, Krisp creates a better human-to-human connection and communication effectiveness for customers and call centers.

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If you would like to get started with Accent Conversion, reach out to your Account Executive or contact us directly at sales@krisp.ai.


How AI Accent Conversion works

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At the moment AC feature is tailored to localize Indian and Filipino English accents to US English.
  1. Real-time accent conversion: Using deep learning, AI Accent Conversion modifies the speaker's accent dynamically during live calls, ensuring clarity and comprehension without disrupting the natural conversation flow. 
  2. On-device audio processing: All audio processing happens directly on the user’s device, ensuring privacy and compliance with enterprise security standards, including GDPR and SOC-2 certification.
  3. Two modes tailored to your needs:
    • Voice Preservation mode: Retains the speaker's voice with natural intonations and inflections while softening the challenging parts of the accent.
    • Voice Profiles mode: Replaces the speaker’s voice with multiple natural-sounding male and female voice profiles.

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Check out this article to learn more about how to configure Accent Conversion for your Enterprise team.

 

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