When you contact Krisp Support and get a reply, you'll need to sign in to our Help Center to see the full conversation and respond.
Signing in lets you view your ticket history, get real-time updates from our team, and reply directly to your support conversations.
How to create a Zendesk account and sign in
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Open the email you received from our Support Team and click the ticket link.
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You’ll be taken to our Help Center sign-in page.
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Use your email address to create an account (if you’re new), or log in if you already have one.
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After signing in, you’ll see your full ticket history and can reply directly within the thread.
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If you reply to the email without signing in, we may not be able to see your full message or track the conversation correctly.
How to check the status of your tickets
In order to check status of your Krisp support tickets, follow these steps after signing in to Zendesk:
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Go to My account >>> My activities >>> Requests.
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You’ll see a list of all your submitted tickets and their statuses (e.g., Open, Awaiting your reply, Solved).
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Click on any ticket to open it, review the conversation, or reply to our team.