Troubleshooting
Find solutions to common issues and helpful tips for using the Krisp AI Meeting Assistant.
- Report a problem about Krisp AI Meeting Assistant
- Verification code not received
- An error occurred. Please contact to support administrator
- Authentication error during sign-in
- Check if Krisp is configured correctly on your device
- “I am not a robot” message when signing in/up
- I lost access to my Krisp account. What to do?
- Is Krisp removing the noise during my meetings?
- How to generate a HAR file?
- How to view and reply to your support tickets
- Krisp installation or update problems on Windows
- Krisp installation or update problems on Mac
- How to collect Event Viewer logs on Windows?
- How to collect Krisp manual logs on Windows?
- How to collect Krisp manual logs on Mac?
- Krisp is not visible on Windows taskbar. What to do?
- How to check if Krisp is installed and running on macOS?
- Krisp toolbar icons
- You prevented a suspicious sign-in attempt
- Error: Krisp could not sync
- Krisp devices not shown in other apps
- Visibility issue with Krisp and headset hardware mute buttons