How to collect Event Viewer logs on Windows?

Who can use this?

Users: users on all plans
Platform: Windows


Event Viewer files are typically requested by our Support Team when there is a technical issue with your Krisp app on Windows.

This article explains how to collect Event Viewer files on Windows.

  1. Open the Event Viewer by clicking the Start button.
  2. Click to expand Windows Logs in the left panel, and then select Application.
  3. From the Actions menu select Save All Events As.
  4. Name the file eventviewer.evtx and click Save.
  5. If you see Display Information dialog click OK.

Now the file is ready to be sent via your preferred channel.


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