This article provides troubleshooting solutions for common issues you might encounter with the AI Meeting Assistant feature in Krisp.
Check out this article to learn more about krisp AI Meeting Assistant.
We encountered an issue with loading this Transcript
Whenever you get the following error message “We encountered an issue with loading this Transcript”, refresh the page and try accessing your Meeting Transcripts a bit later. If this doesn't help, report the problem and our Support Team will provide further assistance.
Meeting Notes feature encountered an issue
Whenever you get the following error message “Meeting Notes feature encountered an issue”, restart and try to retrieve the Meeting Notes for your next call. If this doesn't help, report the problem and our Support Team will provide further assistance.
Looks like you don’t have permission to view the Transcript & Notes of this call
If you’re getting the following message while trying to view Transcripts or Meeting Notes, this means that the Transcript you are viewing is not publicly shared.
The owner has either unshared it, or they have copied the transcript link from their browser window without making the transcript public first.