Who can use this feature?
Plan: Call Center AI
Platform: macOS
Summary
- Use when Krisp devices or the toolbar icon remain after uninstalling, or audio breaks
- Quit Krisp, then delete the app, uninstaller, and audio driver folders
- Check both user-level and system-level paths
- Restart CoreAudio from Terminal to clear the Krisp devices
- Requires administrator rights.
This article explains how to manually remove Krisp and its remaining files from a Mac device.
When can manual removal be needed?
Manual removal can be needed in these cases:
- You still see Krisp audio devices on your machine after uninstalling the app.
- You still see the Krisp icon on the toolbar after uninstalling the app.
- Krisp audio is not working; restarting the app or the CoreAudio driver does not help, and you need to manually uninstall and reinstall the app.
Manually uninstalling Krisp
Important
Removing items from the /Applications and /Library folders requires administrator rights on the Mac. The Terminal command below also prompts for the administrator password.
To manually remove Krisp from a Mac device, follow these steps:
- Quit Krisp.
-
Remove the following files and folders from the Mac device:
File/folder name File/folder path Krisp application folder (user-level install) ~/Applications/krisp.app/ Krisp application folder (system-level install) /Applications/krisp.app/ Krisp uninstaller folder (user-level install) ~/Applications/Utilities/krisp/ Krisp uninstaller folder (system-level install) /Applications/Utilities/krisp/ Krisp audio driver folder /Library/Audio/Plug-Ins/HAL/KrispAudio.driver/ -
Restart the CoreAudio driver to remove the Krisp audio devices from the system. Open Terminal, paste the following command, and press the return key:
sudo launchctl kickstart -kp system/com.apple.audio.coreaudiod