Who can use this feature?
Plan: Pro/Business
Managed from: Admin Dashboard
This article explains how to cancel the monthly or yearly subscription plan of your Krisp account.
To cancel the subscription:
- Sign in to your Krisp account dashboard.
- Go to Settings >>> Billing >>> Plan Details.
- Click on Manage Subscription >>> Click Downgrade under your current plan.
Hint
In some cases, you might be offered a coupon code during account changes to use for future upgrades. Make sure to copy and save the coupon code.Info
Your account will not be downgraded immediately. You will still be able to use the plan features you paid for. Your account will be downgraded at the end of the current cycle.
All the payments are not refundable unless otherwise stated in the Terms of Use.
What will happen to the team after unsubscribing?
If you have a team account, your teammates will be downgraded and will have no option to upgrade. To continue to a paid plan, any admin of the team will have the option to re-subscribe.
If a teammate would like to upgrade, they need to contact support@krisp.ai to delete their Krisp account so that they can sign up and upgrade their account plan.