Summary
- 60+ languages, in any pair and direction
- Visible languages controlled by your Admin
- New languages requested by Admins directly from the Admin Portal
- Turn Voice Translation off before switching languages
- Some languages in limited beta, available only once enabled for your team.
Available languages
Currently, Krisp's AI Voice Translation supports the languages listed in the table below, in any pair and direction.
| Supported languages | |
|---|---|
| Afrikaans | Kannada |
| Albanian | Kazakh |
| Arabic (Egypt) | Korean |
| Arabic (Standard) | Latvian |
| Bangla | Lithuanian |
| Basque | Malay |
| Bosnian (Latin) | Malayalam |
| Bulgarian | Marathi |
| Cantonese* | Nepali |
| Catalan | Norwegian |
| Chinese (Mandarin) | Persian |
| Croatian | Polish |
| Czech | Portuguese (Brazil) |
| Danish | Portuguese (Portugal) |
| Dutch | Punjabi |
| English (United Kingdom) | Romanian |
| English (United States) | Russian |
| Estonian | Serbian (Cyrillic) |
| Filipino | Slovak |
| Finnish | Slovenian |
| Flemish | Spanish |
| French | Spanish (US) |
| French (Canada) | Swahili |
| Galician | Swedish |
| German | Tamil |
| Greek | Telugu |
| Gujarati | Thai |
| Hebrew | Turkish |
| Hindi | Ukrainian |
| Hungarian | Urdu |
| Indonesian | Valencian |
| Italian | Vietnamese |
| Japanese | Welsh |
Your setup may have a different set of available languages. The language list you see in the Krisp app is managed by your team's Admin. You can refer to this article to learn more about how you can add or remove languages for your team.
Important
You cannot switch languages when Voice Translation is active. Please make sure to turn it off before making any adjustments.
Request a new language
If a language you need is not listed, your team's Admin can request it directly from the Krisp Admin Portal:
- Go to Team settings >>> Products >>> Voice Translation.
- In the Translation languages section, click Edit on Agent languages or Customer languages, depending on which side of the conversation needs the language.
- Next to Can't see the languages you need?, click Request.
-
Fill in the request form:
- Request a language: select the language you need from the dropdown. The list only includes languages that are not yet available for Voice Translation.
- Estimated monthly usage: enter the number of call hours per month you expect to use the language for.
- Description (optional): add any details that help us understand your use case, such as regions, teams, or language direction.
- Click Submit.
If you are an agent and need a language that is not available to you, ask your team's Admin to submit the request.
Info
Not using Krisp Voice Translation yet? If the language you need is not listed, contact us at sales@krisp.ai.
Languages in limited beta
Languages marked with an asterisk in the table above are available only through a limited beta program. They need to be enabled for your team before agents can select them. Once enabled, a beta language works in any pair and direction, like every other supported language.
To join a beta program, contact your Krisp Account Executive or Customer Success Manager. After your team is enrolled, the language appears in the Customer language list in the Krisp app.
Cantonese
Requirements:
- Krisp app version 2.80.12 or higher
- An executed beta program agreement
- Cantonese enabled for your team by Krisp.
Cantonese runs on a separate architecture built for the beta program, so it behaves differently from the generally available languages:
- Sub-processing is hosted in Singapore.
- Translation latency is slightly higher than for other languages, due to the hosting location.
- Speech-to-text and text-to-speech data is retained for 30 days.
- Data is not used for model training.
Info
If a beta language does not appear in your language list after enrollment, confirm that your app meets the version requirement listed above. If it is still missing, contact us at support@krisp.ai.