Signing in to Krisp app with SSO

Who can use this?

Plan: Business, Enterprise
Platform: Mac, Windows, Web
Other: SSO configured on the team account

This article describes the user flow of signing in with SSO to the Krisp app.

Sign in to Krisp app with SSO

  1. Click Sign in with browser in the Krisp app on Windows or Mac.

    sign_in_with_browser.png
  2. On the opened web page, click on the Sign in with SSO option.

    sign_in_with_sso.png
  3. Enter the team slug provided by the team admin. Or, if your company email has been provisioned by your team admin, enter the email in the corresponding field and click Continue

    sign_in_with_sso.png

If your team is under the Business Plan, during your first sign-in we will send you an authorization email. Once you authorize and sign in, you will be re-directed to open the Krisp app.

 

I am getting an error when signing in with SSO. What should I do?

  • If your company domain doesn’t match any team or your email isn’t assigned to any team account you will get User not found error message.

    user_not_found.png

  • If more than 1 team matches your company domain you’ll get the appropriate error message and be asked to sign in with the company domain. Check the exact team slug with your team admin and sign in with it.

    attempt_failed.png

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