Who can use this?
Plan: Enterprise
Platform: Mac, Windows (Sign in through web browser)
Windows (Sign in through Krisp app)
Other: SSO configured team
This article describes the user flow of signing in with SSO to the Krisp app both through the web browser and the Krisp app.
- Click Sign in with browser in the Krisp app on Windows or Mac.
- On the opened web page, click on the Sign in with SSO option.
- Enter the team slug provided by the team admin. Or, if your company email has been provisioned by your team admin, enter the email in the corresponding field and click Continue.
Info
If your team's domain isn't verified as mentioned here, during your first sign-in we will send you an authorization email. Once you authorize and sign in, you will be re-directed to open the Krisp app.
I am getting an error when signing in with SSO through web. What should I do?
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If your company domain doesn’t match any team or your email isn’t assigned to any team account you will get User not found error message.
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If more than 1 team matches your company domain you’ll get the appropriate error message and be asked to sign in with the company domain. Check the exact team slug with your team admin and sign in with it.
Info
You can only use this sign-in flow if your admin configures it as mentioned here.
- Click Sign in with SSO in the Krisp app on Windows.
- You will be redirected to your Identity provider page from where you can access the Krisp app.
Info
If your team's domain isn't verified as mentioned here, during your first sign-in we will send you an authorization email. Once you authorize and sign in, you will be re-directed to open the Krisp app.