Signing in to Krisp app with SSO

Who can use this?

Plan: Enterprise
Platform: Mac, Windows (Sign in through web browser)
                  Windows (Sign in through Krisp app)
Other: SSO configured team

This article describes the user flow of signing in with SSO to the Krisp app both through the web browser and the Krisp app.

SSO sign in through web SSO sign in through Krisp app
  1. Click Sign in with browser in the Krisp app on Windows or Mac.

    sign_in_with_browser.png
  2. On the opened web page, click on the Sign in with SSO option.

    sign_in_with_sso.png
  3. Enter the team slug provided by the team admin. Or, if your company email has been provisioned by your team admin, enter the email in the corresponding field and click Continue

    sign_in_with_sso.png

  Info

If your team's domain isn't verified as mentioned here, during your first sign-in we will send you an authorization email. Once you authorize and sign in, you will be re-directed to open the Krisp app.

 

I am getting an error when signing in with SSO through web. What should I do?

  • If your company domain doesn’t match any team or your email isn’t assigned to any team account you will get User not found error message.

    user_not_found.png

  • If more than 1 team matches your company domain you’ll get the appropriate error message and be asked to sign in with the company domain. Check the exact team slug with your team admin and sign in with it.

    attempt_failed.png

 

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