Cancel the subscription for the personal account

This article explains how to cancel the monthly or yearly cycle of Pro subscription plan for the Krisp personal account.

To cancel the Pro subscription:

1. Go to your web account >>> Billing section.
2. Click on the Gear icon >>> Change Plan.
   
   
   
   
3. You will be led to the Change plan page.
4. There, you will be presented with the expiration date of your subscription in case you decide to downgrade.
5. Click on Yes, switch to Free anyway to cancel the auto-renewal of your subscription.
   
   

Note: If you click on Yes, switch to Free anyway, your account will not downgrade right away. You will still be able to use the Pro plan you paid for. Your account will downgrade to the free plan at the end of the current cycle.

All the payments are not refundable unless otherwise stated in the Terms of Use.