Who can use this?
Users: users on Free, Pro plans
From version: Mac 2.0.0, Windows 2.0.0
Check out this article to learn more about AI Meeting Assistant.
- You should have at least a 5-minute call with a 1-minute accumulative speech to get a transcript after the call.
- The call must be in English as the AI Meeting Assistant only supports English speech. Other languages won't give accurate results in transcripts and notes.
With the Free plan, you will get unlimited Transcripts and 2 Notes daily.
InfoRegenerating Summary deducts credit from the Meeting Notes balance for free users, however, regenerating Action Items does not.
With the Pro plan, you will get unlimited Transcripts and unlimited Meeting Notes.
Yes, you can record and transcribe your meetings on our Pro Plan. Make sure to keep Record & Transcribe feature active from the Krisp app. Check out more about the Recording feature in this article.
If for any reason you want to stop Transcription during an active call, turn off the Note Taker toggle in the Krisp app. You can resume Transcription by toggling it back on.
InfoIf you turn off the Transcription toggle during a call and turn it back on later, that part of the conversation will not be transcribed.
To ensure that the Transcription feature is disabled for your calls, turn off the Note Taker toggle and leave it off at all times.
Yes, you can use Transcripts and Meeting Notes without using the Noise Cancellation feature. All you need to do is have Krisp set up with your calling app.
Check out this article to learn more about how to set up Krisp.
We recommend connecting Krisp to your calendar when using Transcripts and Meeting Notes as it will give Krisp access to your calendar events and contacts.
- Calendar Events: By accessing your calendar events, Krisp can match the meeting date/time with the date/time of the Transcripts and use the calendar meeting name as the Transcript name.
- Contacts and Directory: By getting access to the contacts or directory of the user, Krisp can replace generic labels like "Speaker 1, 2, etc." with real names. For now, this only applies to 1:1 meetings.
Check out this article to learn more about how to connect your calendar with Krisp.
As of now, that is not possible. We'll only use the calendar data associated with the Gmail/Microsoft account that you selected while connecting the calendar to Krisp.
Yes, you will get Transcripts for all the ad-hoc meetings you had with Krisp. For meetings that are out of your calendar, you will need to manually assign speakers.
If Krisp Speaker isn’t set up with your calling app, only your speech will be transcribed, and not the speeches of other participants. Therefore, Transcripts and Meeting Notes might be inaccurate.
If you have received this notification, we recommend setting up your speaker with Krisp as shown in this article.
Krisp does not have access to or store any audio data, except we store voice content on our servers when the Krisp Recording feature is ON. Except, as provided herein, the company processes microphone/speaker audio data only on users's devices and the company does not have access to the content of customer and authorized user conversations.
Krisp Meeting Notes are GDPR compliant. We collect and process personal data based on your consent. You can exercise all your rights under GDPR by sending an email to email@example.com. More info can be found on Krisp’s page.
When you delete your Transcripts or Meeting Notes, they are completely wiped from Krisp’s infrastructure.
No, there's no need to invite a Krisp user or account to transcribe meetings. Krisp works with any meeting app, providing transcription in the background.
You will be able to delete speech from the Transcript by hovering over it. The deleted part will not appear in Gist and Summary.
You can share your Meeting Notes with your teammates anytime you want and revoke access in case of necessity. Check out Sharing your Meeting Notes article for more details.
Unfortunately, the option to upload prerecorded files for getting Transcripts and Meeting Notes is not available. Krisp is tailored exclusively for real-time meetings.
Whenever you get the following error message “We encountered an issue with loading this Transcript”, refresh the page and try accessing your Meeting Transcripts a bit later. If this doesn't help, and our Support Team will provide further assistance.
Whenever you get the following error message “Meeting Notes feature encountered an issue”, restart and try to retrieve the Meeting Notes for your next call. If this doesn't help, and our Support Team will provide further assistance.
If you’re getting the following message while trying to view Transcripts or Meeting Notes, this means that the Transcript you are viewing is not publicly shared.
The owner has either unshared it, or they have copied the transcript link from their browser window without making the transcript public first.