Settings page in Admin Dashboard

Who can use this?

From plan: Enterprise (only admins)

Settings page gives an overview of the current setup of your team and allows you to make adjustments.

To access the team settings page, you need to sign in to your Krisp account and click Settings on the left panel.

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The page has 4 tabs:

The team admin can control the team members' access to different Krisp features from those tabs.

  Info

  • The controls will take effect when users are logged in to that specific team account in the Krisp app.
  • Each of these controls may affect users on specific platforms. Check the platform icon(s) next to the control to see users on which platforms will be affected.

Setup

There are 4 sections in this tab:

Version Updates

You may find the following controls in this section:

  • Select Krisp release channel
    Check out the Install Krisp article for more details about this control.

  • Enforce Krisp maximum version
    Check Enforce Krisp maximum version for team users for more details about this control.
  • Display update notifications in the Krisp app
    Check the Update the Krisp app article for more details about this control
      • Allow Krisp to download update packages in advance

        allow (1).png

        The option is disabled by default. If you check this box, whenever there is a new version available, the update package will be automatically downloaded. This means, that whenever the user updates the app, the update package will already be downloaded and the update process will consume less time.
System Preferences
    • Set Krisp Microphone as system default

      mic-def.png

      The option is disabled by default. If you check this box, Krisp Microphone will become the system's default device in calling apps regardless of whether Microphone Noise Cancellation is on or off.
    • Set Zoom Room signal detection for conference rooms
      Check the Using Krisp with Zoom Rooms article for more details about this control.

      zoom room.png
Troubleshooting
  • Display "Report a problem" in Krisp app

    Check the Report a problem about Krisp article for more details about this control.
  • Display "Contact support" in the desktop app

    support.png

    The option is enabled by default. If you uncheck this box, the "Contact support" option will be hidden from the menu of the Krisp app for all the team members. They won’t be able to send support requests from inside the app.
Audio Devices

The team admin can decide Background Voice Cancellation state for audio devices used by  team members.
Check Control audio devices Voice Cancellation state at your team level for more details.

 

Preferences

There are 3 sections in this tab:

General

You may change your team name from this control:

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Noise Cancellation
    • Enforce Microphone noise cancellation toggle state to be Always ON

      always on.png

      The option is disabled by default. If you check this box, the Microphone Noise Cancellation toggle in the Krisp app will always be enabled. The users won’t be able to change the toggle state.
    • Enforce Speaker noise cancellation toggle state to be Always ON/Always OFF

      aspeaker.png

      The option is disabled by default. If you want to control the Speaker Noise Cancellation toggle state, you should check this box and choose one of the options:
      • Always ON >>> The Speaker Noise Cancellation toggle will always be enabled.
      • Always OFF >>> The Speaker Noise Cancellation toggle will always be disabled.

    • Enable delay of Speaker Noise Cancellation when call start

      delay.png

      The option is disabled by default. If you want to have a delay of Speaker Noise Cancellation at the call start, you should check the box and choose one of the options. The control allows to not miss pre-call ringtones because of the Noise Cancellation.
    • Allow users to configure Speaker Noise Cancellation from the widget
      Check this article for more details about this control.
    • Use power-saving Noise Cancellation mode for Call Center environment
      The option is disabled by default. If you want to have CPU-optimized noise cancellation for your Call Center, check the box.

      pow.png

Analytics
  • Display Talk Time on the Widget

    Check this article for more details about this control.
  • Display "Contact support" in the desktop app
    The option is enabled by default. If you uncheck this box, the "Contact support" option will be hidden from the menu of the Krisp app for all the team members. They won’t be able to send support requests from inside the app.

Security

There are 3 sections in this tab.

Authentication
    1. Enable Session duration

      duration.png

      The option is disabled by default. For additional security, you can set a custom limitation on how long your team members stay signed in to the Krisp app and their Krisp account dashboard. This time period is called Session duration and can be controlled from the Security section.
      If you check this box and choose one of the options, the users will automatically be logged out from the Krisp app and their Krisp account dashboard after the set period. This control also gives the chance to match the IdP and Krisp app/account dashboard Session duration if you set up SSO/SCIM for your team.
      If you uncheck the box, the default Session duration logic works, and the users will automatically be logged out:
      • from the Krisp account dashboard after 30 days regardless of their activity..
      • from the Krisp app after 30 days of inactivity.
    2. SAML
      Check the Getting started with Krisp SSO article for more info.
    3. SCIM
      The option is available for the Enterprise plan accounts. Contact your Account Executive if you want to activate SCIM for your account.
      Check the Using SCIM for automated user management
      for more info.
    4. Enforce SSO
      If you check the box, all the admins and users of your team will be forced to sign in with SSO.
      Check the Enforce SSO option for the team account article for more info.

 

Domain

Check the Verify your domain article for more info.

API

The option is available for the Enterprise plan accounts. Use this API for effortless team management. Streamline operations for large teams with thousands of users by automating common tasks like seat management, user invitations, and team monitoring.

Notifications

The team admin can decide which notification team members can get from Krisp.
Check out the Krisp notifications article for more details about this control.

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