Who can use this?
From plan: Business/Enterprise (only admins)
Team Settings page gives an overview of the current setup of your team and allows you to make adjustments.
To access the Team Settings page, you need to sign in to your Krisp account and click Team Settings on the left panel.
The page has 5 tabs:
App Configuration
From this tab, the team admin can control the team members' access to different Krisp features.
Info
- The controls will take effect when users are logged in to that specific team account in the Krisp app.
- Each of the controls may affect users on specific platforms. Check the platform icon(s) next to the control to see users on which platforms will be affected.
There are 5 sections in this tab:
You may find the following controls in this section:
-
Change the team name
Type the new name for your team and click Save to change it. - Check for update
Check the Update the Krisp app article for more details about this control- Automatically download new update packages
The option is disabled by default. If you check this box, whenever there is a new version available, the update package will be automatically downloaded. This means, that whenever the user updates the app, the update package will be already downloaded and the updating process will consume less time.
- Automatically download new update packages
- Contact support
The option is enabled by default. If you uncheck this box, the "Contact support" option will be hidden from the 3-dot menu of the Krisp app for all the team members. They won’t be able to send support requests from inside the app. - Report a problem
Check the Report a problem about Krisp article for more details about this control. - System default enforcement
Check the Set up Krisp audio devices as systems default article for more details about this control. - The Download version
Check the Install Krisp article for more details about this control. - Personal insights
Check Insights about your Krisp usage article for more details about this control.
- Enforce Microphone noise cancellation toggle state to be Always ON
The option is disabled by default. If you check this box, the Microphone Noise Cancellation toggle in the Krisp app will always be enabled. The users won’t be able to change the toggle state. - Enforce Speaker noise cancellation toggle state to be Always ON/Always OFF
The option is disabled by default. If you want to control the Speaker Noise Cancellation toggle state, you should check this box and choose one of the options:- Always ON >>> The Speaker Noise Cancellation toggle will always be enabled.
- Always OFF >>> The Speaker Noise Cancellation toggle will always be disabled.
The users won’t be able to change the toggle state if you choose any of the options.
- Enable delay of Speaker Noise Cancellation when a call starts
The option is disabled by default. If you want to have a delay of Speaker Noise Cancellation at the call start, you should check the box and choose one of the options. The control allows to not miss pre-call ringtones because of the Noise Cancellation. -
Allow users to have Voice cancellation
Check the Voice Cancellation article for more details about this control. - Set Zoom Rooms signal detection to be always ON
Check the Using Krisp with Zoom Rooms article for more details about this control.
- Widget configuration
Check this article for more details about this control.
The team admin can decide whether the team members can control the notifications for themselves or not.
Check the Krisp notifications article for more details about this control.
- Enable Session duration
Info
This setting is available for Enterprise plan only.
The option is disabled by default. For additional security, you can set a custom limitation on how long your team members stay signed in to the Krisp app and their Krisp account dashboard. This time period is called Session duration and can be controlled from the Security section.
If you check this box and choose one of the options, the users will automatically be logged out from the Krisp app and their Krisp account dashboard after the set period. This control also gives the chance to match the IdP and Krisp app/account dashboard Session duration if you set up SSO/SCIM for your team.
If you uncheck the box, the default Session duration logic works, and the users will automatically be logged out:- from the Krisp account dashboard after 30 days regardless of their activity,
- from the Krisp app after 30 days of inactivity.
- Allow new users to join your team automatically during sign up
Check the Verify your corporate domain article for more details about this control.
API
The feature is available for the Enterprise plan accounts. If you want to use API in the team management process, contact your Account Executive.
Authentication
The section refers to the SAML and SCIM configuration.
- Enable SSO
The option is available for the Business and Enterprise plan accounts. Contact your Account Executive if you want to activate SSO for your account. - SAML
Check the Getting started with Krisp SSO article for more info. - SCIM
The option is available for the Enterprise plan accounts. Contact your Account Executive if you want to activate SCIM for your account.
Check the Using SCIM for automated user management for more info. - Enforce SSO
If you check the box, all the admins and users of your team will be forced to sign in with SSO.
Check the Enforce SSO option for the team account article for more info.
Domain
From this tab, the team admin can verify their corporate domain, so the newly signed-up users with the corporate domain can join their team. Check Verify your corporate domain article for more details.
Audio Devices
From this tab, the team admin will see the list of audio devices used by his team members for the past 30 days.
Check out more details about functionality and control here: Control audio devices Voice Cancellation state at your team level